This warranty is extended only to the original end-user purchaser, or the person who is receiving the product as a gift with proof of purchase, and shall not be extended to any other person or transferee. JJ and Friends limited warranty period of Ninety (90) Days for Labor and One (1) Year of Hardware from the original purchase date. If the product is determined to be materially defective during the Warranty Period, your sole remedy and JJ and Friend’s sole and exclusive liability under this warranty shall be limited to the repair or replacement of the product with a new or refurbished product at JJ and Friends option. For purpose of this Limited Hardware Warranty and Liability, “refurbished” means a product that has been returned to its original specifications.

In the event that JJ and Friends repairs or replaces your product under warranty, the repair or replacement will remain covered by this warranty for the remainder of the Warranty Period.

JJ and Friends, however, reserves the right to refuse service or void the warranty of any hardware that has been:

  • Used with other products that are not compatible with the product;

  • Modified or tampered with;

  • Used for commercial purposes (including rentals);

  • Damaged by accident, unreasonable use, neglect, abuse, misuse, or other reasons unrelated to defective materials or workmanship; including but not limited to cracked or broken screens;

  • Immersed in water;

  • Damaged by unauthorized installation;

  • Damaged by unauthorized service and/or attempted service;

  • Damaged such that the serial number is altered, defaced, or removed;

  • Used in a manner for which it is not designed;

  • Used with products not sold or licensed by JJ and Friends, including, but not limited to, adapters and power supply devices;

  • Purchased from an unauthorized dealer or distributor; or

  • Purchased secondhand or from an unauthorized reseller

Before shipping your product for warranty service, you are required to remove all personal information and data that you want to protect and must keep a separate backup copy of your content.


It is therefore important that you protect the contents against any possible operational failure. Your sole and exclusive recourse in the event of any dissatisfaction with or damage arising from the use of the hardware or repair of the hardware and BPP’’s maximum liability shall be limited to repair or replacement of the hardware. in no event will JJ and Friends Limited be liable for any loss of data, loss of profit or any other loss or damage suffered by you or any third party, whether such damages are direct, indirect, consequential, special or incidental and arising under any theory of law for your use of the hardware.

This warranty gives you specific legal rights and is valid only in Trinidad and Tobago.

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